Terms and Conditions

Premises

All teaching and assessment will take place at the respective centres. Our main head office address is Suite 9, Neal’s Corner,No.2 Bath Road Hounslow TW3 3HJ.

Course

The course comprises of the topics in the Holiday School brochure as detailed. However, some topics may be subject to alteration or change without notice.

Enquiry

All course related enquiries should be referred to Holiday School Administration between 09.30 and 17.00 hours on Monday to Friday at Suite 9 Neal's Corner, 2 Bath Road, Hounslow, Middlesex - TW3 3HJ. In the event of any query, please call 020 8814 2551 or send an email to: info@holidayschool.co.uk

Teaching

Teaching will be provided by qualified and experienced tutor/s.

Payment

Full payment of the course fees, agreed at the time of enrolment, must be made at the time of booking the seat.

A non-refundable registration fee of £25.00 per child will be charged at the time of enrolment.

Refund

We operate on no refund policy as the seats are limited and the contnet is made as per the bookings, unless one month notice is given before the course comences.

Attendance

Please note, it is the responsibility of the parent/guardian to ensure that the child attends each session of the course to gain the maximum benefit from the course.

In case of any unavoidable circumstances the child remains absent; please notify the Holiday School Administration as soon as possible.

Missed Lessons

If a child misses a lesson for any reason, the class will not normally be repeated or refunded, without prior arrangement with the Management or exception of long term (more than 3 days consecutively) illness certified by GP or without prior arrangement or agreement with Management.

Illness

Any child suffering from any form of contagious illness will not be admitted to the class for concerns of health of other children. Should a child be taken ill during a session, the named parent/guardian will be informed immediately and will be expected to collect the child as soon as possible.

Homework

Each student will have his own books and science kits and some homework.

Behaviour

Misbehaviour towards any of the tutors, staff of the company, or any of the other students will not be tolerated at any time.

Arrival and Collection

It is the responsibility of the parent/guardian to bring their child into to the venue before their lesson and to collect them promptly at the end of the session. Children will not be permitted to leave the premises under any circumstances unless accompanied by named parent/guardian.

Children will only be released to named adults unless prior notification has been given. In the event that you are unavoidably delayed, please inform us by calling the Holiday School Administration team on 020 8814 2551

We strongly discourage late collection of children in the interest of safety and well-being of the child.

DBS Checks

Our tutors are subjected to an enhanced check by the Disclosure and Barring Service (DBS). There is also a qualified first aider on site throughout the duration of the course.

Fire Safety

Fire prevention, precautions and equipment are reviewed and checked regularly. Emergency evacuation procedures are practiced throughout the year at the premises.

Valuables

Please note that, in the interests of safety, Holiday School does not allow mobile phones to be switched on during the entire sessions. We strongly advise that valuables and gadgets of any kind are not brought on to the premises. Holiday School does not accept liability for any damage or loss to property while the child is on the premises.

Inability to execute lessons If Holiday School is unable to fulfil any services due to events beyond our control i.e. climatic, criminal, strikes etc. we will not be held liable.

Copyright

All of course materials are subject to copyright. Photocopying or any other means of reproduction are strictly prohibited without written permission from Holiday School Ltd. Any unauthorised reproduction will be subject to legal proceedings.

Complaints Procedures

Any problems should be first discussed with the local staff at Holiday School who will make every effort to address the grievance. Should the problem remain unresolved, it should be raised with Holiday School in writing or requesting an appointment. The matter will be investigated, and the outcome will be communicated on the phone and in writing within 5 working days.

By signing the registration form you are agreeing to the storage and use of the information you have supplied for administrational purposes only.

I/we have read and understood the terms and conditions of this agreement and accept them without any objections. I/we guarantee that I/we shall remain personally liable to the company for all sums due under this and any other connected agreement and time of payment shall be of the essence.

I/we shall be liable for and shall indemnify the company against all costs and expenses (including any legal costs on a full indemnity basis) incurred or sustained by the company in enforcing any of the above mentioned terms.